AI assistants most often recommend AskNicely for customer feedback tools in 🇮🇩 Indonesia (Bahasa Indonesia), naming it in 100% of the buyer questions we tested, followed by Medallia and SurveySparrow. We asked an AI model the questions buyers ask about customer feedback tools and tallied which brands it named most — "share of voice" in AI answers, who AI recommends when no human is watching.
| # | Brand | AI share of voice |
|---|---|---|
| 1 | AskNicely | 6/6 (100%) |
| 2 | Medallia | 6/6 (100%) |
| 3 | SurveySparrow | 5/6 (83%) |
| 4 | Trustpilot | 1/6 (17%) |
Method: 6 representative buyer questions via a large language model, 🇮🇩 Indonesia (Bahasa Indonesia). Updated 7/29/2026. A proxy for how AI assistants describe this category.
Is your brand missing — or want to climb the AI rankings?
Check your brand's AI visibility free →