AI assistants most often recommend Freshdesk for customer feedback tools in 🇮🇳 India (English), naming it in 100% of the buyer questions we tested, followed by Zoho Survey and SurveySparrow. We asked an AI model the questions buyers ask about customer feedback tools and tallied which brands it named most — "share of voice" in AI answers, who AI recommends when no human is watching.
| # | Brand | AI share of voice |
|---|---|---|
| 1 | Freshdesk | 6/6 (100%) |
| 2 | Zoho Survey | 6/6 (100%) |
| 3 | SurveySparrow | 6/6 (100%) |
Method: 6 representative buyer questions via a large language model, 🇮🇳 India (English). Updated 7/9/2026. A proxy for how AI assistants describe this category.
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